Customer service and tech support

Tech support for a wireless phone company received a call from an irate lady who could not understand why she would be billed for "airtime." Tech support explained to her it was because she had exceeded the minutes in her plan, and after that she is charged by the minute. She was still irate. Finally, she asked why she thought she should not be charged for airtime. Her reply, "I wasn't even on an airplane last month!"

An exasperated woman called a tech support help desk saying she couldn't turn on her new computer.
After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed it over and over again and nothing happens."


After a brief interrogation, the tech support rep discovered that the woman thought the mouse was a "foot pedal" similar to the one she used to power her sewing machine.

A call centre operator for electricity company, once had a woman call to ask if they could turn off the power to her house because she was now at work and had realised she'd left the curling iron on.

An extremely disappointed woman rang the online department store from which she had purchased a cat scratching post. In the catalogue, the product is pictured with two little kittens climbing on it. The customer's complaint? That the product had been delivered but the two cats weren't inside the box!! The advisor explained politely that the picture was for illustration purposes only and that there was no way that they could send live animals via a parcel delivery service, but the customer continued to rant at him, threatening to report the complaint to Trading Standards, the press, her solicitors etc etc.

Customer (to Phone company) : I've been calling 700-1000 for two days and can't get through. Can you help?
Operator: Where did you get that number, sir?
Customer: It's on the door of the business.
Operator: Sir, those are the hours that the business is open.

Caller: I deleted a file from my PC last week and I just realized that I need it. So, if I turn my system clock back two weeks will I get my file back again?

A customer rings an airline company and asks the consultant "for a booking from here to Sydney return."
The consultant asks: "Where are you calling from ?"
Customer: "My kitchen."

Consultant answers call with airline greeting.
Caller, not listening, "Yes, could I have a taxi?"
Consultant advises, "You have called _____ Airlines."
Caller, "I'm at this address..."
Consultant, "I'm sorry sir. But you have called _____ Airlines. I'm afraid you must have dialed the wrong number."
Caller, "Yes,yes, how long will the taxi be, I'm in a hurry" and repeats his address.
Consultant, "We'll send a plane for you. It will be about 15 minutes."
Caller, "Thanks mate, I'll be out the front. And hurry!"

of suka suka and being sarcastic. =)

I was lepak-ing the other day with my old friend,
who is or to be exact used to be my apprentice,
my victim of abuse =p,( i have a very odd way to show affection )
and a person whom i believe to have the potential to shine.
she's quite a character.

nonetheless, that is not the story. baru mukaddimah je ^_^. i came across
this piece of writing made by a close person when i was doing my weekend routine,
which is blog-hopping. quite interesting this post was when i first read.

it was published like this:

"i am the same person no matter how i live my life.
deep inside, i am still me.
with that same principle, the same believes, the same flaws.
the same face with the same attitude.
but maybe i kinda adapt myself in my new surrounding.
that's called growing up. not changing.
so don't judge dear old friends."

sekilas pandang, it looks like a normal emo-post which most girls of
her age would published. as a matter of fact, most girls would face
the same problem as her, which are conformity, acceptance, identity crises and peer pressure.

This girl who wrote this post definitely are having issues with her friends.
torn into different sides and group of friends.

clearly she was trying to restore their friendship in a sense that she was assuring that she is still a same person regardless of what had happened between them and she has not changed but only growing up.

let's face it. the fact is that people change each and every second.
even in the growing up process you'll change. look at your physical attributes,
your mental capacity and also the knowledge that you've gained.

i do not want to argue on the fact that "i am still me" because yes, you're the same person, with the same name. but attitude wise, you are not the same. physical wise, you are not the same, mentally wise, you are not the same.

growing up means you'll need to take full responsibilities of your actions. and blaming others or other things won't help. in fact it would only make you look stupid and immature.

a wise person once told me " it is not your fault when people judge u badly, but it is your fault when you give them reasons to judge you that way "

therefore, I rest my case.

p/s : it's cynical, sarcastic and mean. but if you looked from the different perspective, you'll see a good advice. read between the lines. =)

Sadaani Khalas (Believe me once and for all)



lyric [translation]

Sadaani khalas,
Believe me, that's it.
Men bein el nas,
From amongst all people,
Habeitak wekhtartak leya.
I have loved you and have chosen you for myself.

Tool mana wayak,
As long as I am with you,
Odami malak.
There is an angel in front me
Khaleitni ma ghamaatsh einaya.
You have made me never shut my eyes.

Chorus 1:
Allah... ya salam.
Oh god.. wow!
Fe eneik ahla kalam.
In your eyes, I found the most beautiful words.

Chorus 2:
Arrab menni shwaya shwaya.
Come closer little by little.
Albi we albak sawa yetlao.
So my heart and yours can find each other.
El donia enta maletha alaya.
You have filled my world.
Da el hob elli mahadesh daao.
This is the love nobody has ever tasted.

Arrab menni shwaya shwaya.
Come closer little by little.
Add mateqdar arab tani.
As much as you can, come closer.
El donia enta maletha alaya.
You have filled my world.
We kaeini makhlooq ala shani.
And it's like you were created just for me.

Ya araa el nas,
Oh most kind person,
Fe eneik ehsas.
There is affection in your eyes.
Be yakhodni maa bansa el donia.
When I see them, I forget the world.
Domini be edeik,
Embrace me with your arms,
Law ghali aleik.
If I am precious to you.
Madayash yareit wala sania.
Don't waste time, not even a second.

(Chorus 1)

(Chorus 2)

Habibi, habibi.
My darling, my darling.
Ana mehtaglak tefdal ganbi.
I need you to stay next to me.
Ah habibi,
Oh darling,
Add ma teqdar, arrab tani.
As much as possible, come closer.

p/s i miss you dear. =|

of thomas cup and joke.

John: I wanna send lighters to our badminton squad.

Jack: lighter as in lighter you used to light up ciggies?

John: Yup.

Jack: err.okay. but why lighter?

John: because they lost all their matches.

dang~

=)

Selamat malam chenta.

Bulan menjadi saksi,
bahwa kau si ratu hati.

Dan bila hati ini hanya untukmu.

Bintang dilangit bercahaya,
dalam senyumanmu ku bahagia.

Selamat malam chenta.

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A lover's tale.

The sun dims into twilight,
The moon beams simmer brightly.

I stand still as the earth moves around me,
The heart beats faster as my breath goes deeper.

Is it the call of love?
My love, is it the call of love?

The sun dims into twilight,
The moon beams simmer brightly.

Savour these beauteous moments,
When in this world everything changes.

Our dreams blend into the realms of reality,
has bound us in its silken threads.

Let this season of love remain eternal,
let us meet through lives and lives like today.

Is it the call of love?
My love, is it the call of love?

The sun dims into twilight,
The moon beams simmer brightly.

The colours of our souls has melted into one,
I can't say which of mine is yours and which of yours is mine.

It's the thirst of the ocean,
It’s the dream of the night.

The hearts of the flames have been set afire,
The passion for your love are burning in desire.

Is it the call of love?
My love, is it the call of love?

The sun dims into twilight,
The moon beams simmer brightly.

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faces of mine.

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too many faces to tell, and yet how the beautiful mind works
to memorize them. people change and their faces too.
but there's always a thing that won't change.

it is me being myself and my stoned eyes. =)
cheers peeps. Good luck for the finals.

p/s: I mish my old self, but ain't we all? *smiles*

memories =)

I was re-arranging my files in my lappy
the other day and i stumbled upon old pics.
wahaha. chomels giler. =p

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*form 5*

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*form3*

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*re-union dinner 2007*

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*vc cup 2007*

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*uitm sedekad 2008*

p/s; masih tgh study for land law test kejap lagi. haishh..
anyway, selamat menyambut maulidur rasul =)

♥ You ♥

I didn't know I could love again,
because of the past; because of the pain.
When i finally make it through,
from the doors of heaven God sent me you.

Feelings that once were hidden,
Are now expressed to you.
Days that once were stormy,
Are now the brightest blue.

You walk into a room,
and I know you have arrived;
my heart skips a beat when
you walk up to my side.

My heart is complete now,
With the love that we share.
And our love grows more,
Beautifully each day.

alexhakim - february 19 at 1:43 a.m.

p/s; I'm taken. by her =)

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sunrise at broga hill

well peeps, i went hiking the other day
with my siblings and my brother in law.

it was ohsome! anyway,its better to let the pictures
do the talking i guess =)

*sequence of sunrise*

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*hiking crews*

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[from left: my brother, myself, my sister & brother in-law]

*the sceneries*

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[middle earth]

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[fellowship of the ring]



seriously, this place reminds me of the movie called lord of the ring.
quite similar except there's no hobbits around broga lah. haha.
anyway,it was again, an ohsome! trip. =)

p/s; iz a.k.a achak tahir nak join pegi hiking next time, anyone else?

update update.

basically, this is the sumarry for the past few weeks.
i can't find the right word for it, so let the pictures and videos
do the talking eh.? =)

1st event - session karok ngn ma =p
zeyan
*sempat lagi senyum time nyanyi*


*sape2 nak jadi member fan club, bole register. haha*

2nd event - law and etiquette dinner.

pimping
*pimping =)*

don't mess with us
*with reen and pedro*

yakuzas
*with the yakuzas* haha

ohkay. I'm done with the update. see you guys soon. ahaks =)
p/s tagline yang melekat dalam kepala. "oh my gucci" - pisau cukur. LOL

=)

well well, cupid is back baby =)
now as for konon2 love day a.k.a valentine's day
is coming up, here's a tip for those couples
who have been struggling with their relationship.

Keyword: Predictability

If asking couples the factors involved in the demise of their relationship, one of the common responses is that everything in the relationship is so predictable.
When rebuilding a relationship,do not be afraid of letting go of boredom. if your mate spends hours in the garden trying to make things look perfect, surprise them with a new flowering plant, and then help to plant it. When taking a walk with your mate, stop and give them a soft kiss, say, "I love you," and then keep walking. Take some chances and do the unexpected. spice up, try new things. venture into new opening and possibilities.(in a good way)

always remember, there's NO losing in trying. =)

p/s 14/2 xyah celebrate lah. merepek je. if you really love your partner,
no need to celebrate a day only. you guys should celebrate everyday *smiles*

Summary for January

1st - 4th week of january;

pressure have been amounting these past few
weeks due to the dysfunctional registration system,

I had to go several times to the office to do my
registration manually. didn't get philosophy for
my elective subject but instead, got into soga class.
WOW! (imitating cik suria's expression) haha.

so I've heard that soga is quite hard.but after a while,
I find it very interesting. =)

Oh, I've managed to do both of my module, for part1 & part3.
terasa agak tua jugak melepak dengan adik2 junior. then got my
"beloved" lecturer whom she had failed me earlier as the facilitator.
hahaha. maluu siot.

then the following week buat module for part3. yang ni mmg steam.
faci masuk air dan melepak skali kat port. tak bley blah.

anyway, etiquette dinner is coming up. everyone seems busy picking
up dresses n stuff. oh pressure. x suka pakai smart2 neyh. x rock lah. =pp

so i guess thats all for january.

will post few pictures n vids. *smiles*

p/s bnyak sgt orang tanya lately. tak taw nak jawab ape. hehe.
btw, i.l.y 1-14-14-5 =)

.:: Storyteller ::.

obfuscating and confusing.

.:: about him ::.

My photo
.:: A guy who is sarcastic and sweetly mean in nature ::.

.:: Angels =) ::.

.:: Chatbox ::.